EVER BLACK -GovCon Division

Ever Black — GovCon Division provides administrative, documentation, and compliance support services that help federal contractors, government agencies, and organizations modernize their operations, strengthen oversight, and improve day-to-day workflow efficiency.

We specialize in user support, documentation, onboarding, identity administration, reporting, and compliance activities that keep federal programs organized, audit-ready, and running smoothly.

Our mission is simple:

We stabilize the administrative backbone behind mission delivery.

Our Services

1. Administrative User Support (Tier 1 & Tier 2)

We provide structured, people-centered support including:

Password resets

Account troubleshooting

Ticket triage & escalation

User orientation

New hire IT intake documentation

Status and issue tracking

We focus on clarity, consistency, and fast response to keep teams productive.

2. Identity & Access Administration

We support secure, compliant access operations by providing:

Onboarding / offboarding processing

Role & permission documentation

Access issue troubleshooting

User account reviews

Coordination with authentication platform

We help ensure every account is properly managed and traceable.

3. Documentation & SOP Development

Smooth operations require clear written processes.

We develop:

Standard Operating Procedures (SOPs)

Runbooks & workflow documentation

Onboarding & training materials

Quick-start guides

Knowledge-base articles

Policy implementation support

We translate complex processes into simple, usable instructions your teams can follow.

4. Compliance & Reporting Support

We assist organizations in meeting NIST, FISMA, and internal compliance expectations through:

Monthly & quarterly status reporting

Evidence collection & log preparation

Inspection-driven documentation

POA&M administrative updates

Risk & issue tracking documentation

Audit preparation support

We help maintain accuracy, transparency, and readiness during reviews.

5. Training & Workforce Enablement

We help staff adapt to new systems and workflows through:

End-user training

Walkthroughs & demonstrations

System orientation sessions

Training documentation

Virtual or onsite support options

Our goal is to make users confident, capable, and consistent.

6. Logging, Monitoring & Reporting Assistance

We support administrative logging and security reporting by providing:

Log organization & preparation

Tier 1 anomaly review

Error documentation

Reporting support

Structured findings summaries

We deliver clarity and structure to your monitoring processes.

Who We Support

The Ever Black GovCon Division partners with:

Federal prime contractors

Government agencies

Technology integrators

Educational institutions

Small and mid-sized businesses

Community organizations

We deliver dependable, documentation-focused support with professionalism, clarity, and accountability.

Why Choose Ever Black

Documentation-first approach

Strong administrative clarity

Experience in high-compliance environments

Reliable subcontracting partner

Fast response and structured

Illinois BEP Eligible

Remote nationwide delivery

We help teams communicate better, function better, and stay compliant.

 

Contact Us

Ever Black — GovCon Division

📧 contracts@everblackholding.net

📞 872-222-8108

🌐 www.everblackholding.net